When you purchase software, you certainly expect that it will be fully supported and that you will not be left on your own.
That is the case with First BIT. All of our software packages are backed up with installation and after-sales service. They can also be customised to your particular needs.
Often the scariest part of installing a new system is the concern that it will work ‘out of the box’ and that there will be no lengthy bedding-in issues.
First BIT solutions are designed to be easy-install and you will find them to be as fast to go live as any on the business software marketplace. And you can rest assured that our technicians will not rest until your implementation is a complete success.
In our view, this always revolves around you and your business. What do you do, and what do you want to do better?
We have a 6-stage iterative process that we go through with you to make sure that we deliver a solution that best matches your upgrade needs.
We are deeply conscious that the UAE has its own legal and regulatory systems and we will ensure that you are fully compliant.
Our ongoing support extends to telephone, online and site visits, according to your regular needs and the demands of specific issues.