Aster Aviation Services DMCC
Our customers

Clients testimonials

Aster Aviation Services DMCC

Submission of VAT reports and audits became easier.

Submission of VAT reports and audits became easier. All reports are now generated and uploaded automatically, such as turnover reports, by account number, payroll records, payment of dividends, everything has become faster and easier, all information is now in one system.

Sitchenko Irina

Chief Financial Officer

Customer Information

Aster Aviation Services DMCC is a company, specializing in flight support and charter services. The 24/7 Flight Support Department is manned by suitably qualified operations personnel. The staff is a team of professionals, very experienced in aviation, there are professional pilots, former ATC and Operation officers. 

The experts are ready to assist you with the obtaining of overflight and landing permissions and airport slots, whether for turnaround or fuel stop, one-off flight or series of charters. Flight satisfaction does not start after take-off, but on the ground; and here, on the ground, our Supervisors look after your crew, passengers and aircraft. 

They will arrange and supervise all services and equipment required for aircraft fast, smooth and safe turnaround. Having direct contracts with the local suppliers Aster Aviation Services provides 24-hours fueling arrangements at the most rate at all the major airports of Central Asia and CIS Countries.

Project Goals and Tasks

  • Transfer existing accounting documents to a new database,
  • Automate VAT accounting in accordance with the UAE legislation,
  • Build reports for the company's management,
  • Unificate of all departments and streamline business processes.

Project Description

In 2017, Aster aviation services DMCC approached FirstBit with a request to automate VAT reporting. At the start, the company had a simple self-written CRM, which kept basic accounting records, flight and service records, invoices and reconciliation reports. 

The system did not take into account all other current expenses. A comprehensive system was needed to automate all processes within the company.

Why Aster Aviation Services DMCC chose FirstBit?

  • Market awareness, good reputation.
  • Support in the native language.
  • Friendly team, responds promptly.

Project Outcomes

After the implementation of FirstBit ERP Software, reports have been automated, including convenient audits. More than 10 employees work in the ERP system (dispatchers and accountants), interaction between departments has been established, all data is transparent and clear, and is received promptly.


The primary goal of the automation project was to enhance the efficiency of all the company's business processes.