FirstBit ERP Maintenance

• A permanent account manager and consultant assigned to subscriber, both familiar with the automation system the subscriber is using
• Short response times of the account manager and consulting hotline

Having a qualified IT professional assigned permanently to your account means that he or she will possess hands-on knowledge of your business' particular needs and special features, which will translate into better understanding and faster resolution of any issue that may arise.

• Regular maintenance of ERP systems prevents system errors

Continuous service and maintenance assure regular automation software updates so you won't have to spend time on looking for new releases and installing each one separately.

• Hourly rates of billable support are lower with subscription.
• For subscribers, emergency on-site support and ERP maintenance cost less per hour.

With the entire spectrum of service plans, you are free to choose the plan that suits your needs best and thus save your money.

• Regular maintenance helps plan the automation system service budget
• Pre-approved maintenance schedule saves time as well as money

Regular maintenance of your FirstBit ERP solution and failure prevention measures increase the system reliability and minimize the already low risk of data loss.

• There is no limitation on the types of service performed as a part of your subscription plan: the scope of service may include further development of your automation system as well as its maintenance and support.
• The cost of your subscription includes all services listed under the FirstBit ERP Warranty Support contract.

Subscription services include technical support and maintenance as well as consulting and methodological advice. Effectively, by taking advantage of our subscription services, you get a comprehensive set of professional services for affordable price.