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Dubai to Establish Citizens’ Home Construction Dispute Resolution Centre

04 Sep 2025 • 3 min read

Anna Fischer

Construction Content Writer

Dubai Municipality and Dubai Courts have signed an agreement to launch the Citizens’ Home Construction Dispute Resolution Centre at Al Manara Centre, affiliated with Dubai Municipality.^[?]

Under the agreement, Dubai Municipality will provide technical and logistical support, including engineering expertise, to assist judicial services and help shorten litigation timelines. Dubai Courts will be responsible for establishing and operating the center, applying the highest judicial and administrative standards.

Purpose and Role of the Centre

The center's primary mandate is to resolve disputes arising from home construction contracts between citizens and contractors. In doing so, it aims to establish a legal environment that protects the rights of all parties, reinforces family stability, and supports the long-term sustainability of projects.

At the same time, the initiative seeks to strengthen the overall regulatory framework for housing, providing integrated government services that improve the quality of life and address citizens’ needs with greater efficiency.

Commenting on the launch, Eng. Marwan Ahmed bin Ghalita, Director General of Dubai Municipality, said:

This collaboration with Dubai Courts to establish the Citizens’ Home Construction Dispute Resolution Center marks an important step in strengthening Dubai’s housing ecosystem and ensuring its sustainability.

Eng. Marwan Ahmed bin Ghalita

Director General of Dubai Municipality

He added that the centre will regulate relationships between citizens, contractors, and consultants to achieve the highest standards of family comfort and stability.

It reflects Dubai Municipality’s commitment to realising the vision of our wise leadership in providing citizens with a dignified and facilitated life, while reinforcing institutional cooperation to deliver comprehensive services that enrich quality of life and support sustainable development.

Eng. Marwan Ahmed bin Ghalita

Director General of Dubai Municipality

Prof. Saif Ghanem Al Suwaidi, Director General of Dubai Courts, stated that Dubai Courts is committed to efficiency:

It reflects Dubai Courts’ commitment to enhancing judicial efficiency and providing innovative solutions that deliver justice in a flexible and swift manner, in line with our vision of achieving leadership and judicial excellence in a global city.

Prof. Saif Ghanem Al Suwaidi

Director General of Dubai Courts

He further emphasized the collaborative nature of the initiative, adding:

The centre, in collaboration with Dubai Municipality, will provide an integrated environment for dispute resolution, reducing litigation time, easing the burden on courts, and accelerating access to fair solutions that safeguard the interests of all parties. This initiative sets a model for inter-agency cooperation in serving the community and reinforces our commitment to delivering high-quality, sustainable judicial services.

Prof. Saif Ghanem Al Suwaidi

Director General of Dubai Courts

Broader Impact

The initiative reflects the ethos of both Dubai Municipality and Dubai Courts: reinforcing institutional integration, increasing customer satisfaction, and building public trust in government systems. By offering fast, fair, and integrated dispute resolution, the center is expected to reduce court caseloads while strengthening the housing ecosystem for both citizens and contractors.

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Anna Fischer

Construction Content Writer

Anna has background in IT companies and has written numerous articles on technology topics.

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