Clients testimonials

Italian Dairy Products FZC

First Bit helps a leading cheese factory in Sharjah to reduce 60% financial and management accounting manual workload along with streamlined production

With the implementation of First Bit software, we can track the business performance in real-time and make data-driven decisions quicker for production optimisation.
Today we possess all relevant information regarding what the cost of sales is com-posed of, what stock exists in production, what needs to be changed to increase work ef-ficiency. Business operations significantly speeded up due to the reduced manual work-load and connected Production, Sales, Financial parts in one digital space.
The project was done quickly and professionally. And we are pleased with post-implementation support that First Bit team provides us
Muhammad Mudassar

Accounts Officer

Customer Information

Founded in 2009, Italian Dairy Products FZC has established a firm position in the UAE market as an authentic artisan cheese factory, making its products such as mozzarella, burrata, scamorza and ricotta with traditional Italian expertise and equipment. There are 5-star hotels, chain-branded hotel groups and two main airlines in the UAE among the com-pany clients.
Aiming to craft daily and locally the best traditional freshest cheeses for their custom-ers in the UAE, Italian Dairy Products uses only locally sourced milk, carrying out the reli-able quality control in each step of the process production, which is proved by the interna-tional safety and quality standards (HACCP).

Project Goals and Tasks

  • to calculate production costs for each item automatically and estimate the profitability of production and overall business performance;
  • to implement automated payroll calculation in full compliance with UAE Labor Law;
  • to automate VAT calculation with the UAE law requirements;
  • to track and evaluate instantly the performance of each employee in terms of fulfilling their sales targets;
  • to streamline the key business processes of the company in the united digital system with real-time mode of analytical data and reporting consolidation.

Project Description

Being a product quality-oriented company, Italian Dairy Products continuously works to increase its production efficiency, and because of the next stage of business expansion, it required a modern automation system to integrate the key company processes - Invento-ry, Sales, Purchasing, Production, Financials & Accounting, VAT and Payroll.
Despite having an existing software – Sage Accounting U.S. edition, it did not support VAT and was not able to provide the exact information in real-time about production costs, inventory stocks and sales efficiency. Hence, calculations and some of operation pro-cesses had been performed manually.
First Bit was chosen as a software vendor that has qualified specialists with extensive ERP development background and sufficient experience in the field of production and dis-tribution business automatisation.
In general, the process of implementation took 4 working visits, during which the fol-lowing services were rendered: software installation, data migration (closing balance and master details) from Sage software, training sessions for each department’s end-users, print forms customisation based on clients’ requirements.
As a part of the project, the software post-implementation support along with timely software updates and consultations are provided by First Bit experts.

Project Outcomes

The company reduced manual workload by 60-70% due to the successful automation of key business processes:
  • The automatic calculation of the exact cost of each production item (including alloca-tion of raw materials, labor costs, delivery and other components) allows management to get an estimation on profit and business efficiency in one click.
  • Instantaneous production progression tracking enhances the day-to-day operation demand planning based on the production order system. Production orders are created automatically based on sales movements.
  • There is real-time visibility of inventory stocks.
  • Production became more efficient due to the acceleration of operations between de-partments – sales, procurement, inventory, finance.
  • With Payroll module, the company calculates all salaries in the automatic mode as well as vacation balance, sick leaves, gratuity pay, etc, staying in compliance with the UAE Labor Law. It eliminates mistakes of manual calculations.
  • Using the features of Accounting & VAT module, it is possible to calculate VAT auto-matically and generate VAT Return in accordance with the UAE Law. The company is ready for Tax Audits.
  • Financial statements are set for IFRS.
  • As the company is located in Sharjah Hamriyah Free Zone and performs import transactions, some operations such as customs declaration, reverse charge, multicurren-cy and conversion currencies rates for tax invoices were automated. It reduces the possi-bility of fines and mistakes.
  • The sales performance tracking of each employee and overall sales movements cer-tainly got clear.
  • Data transparency is maintained by receiving all reports instantly – profitability, cost of each item, production, sales performance, stocks, etc. Hence, management can make informed commercial and technical judgments to respond to any business challenges.

Casa De La Belleza Trading LLC

FirstBIT ERP helped increase profit due to reliable control over supplied goods and deferred payments